Lesson 2: Cross-Cultural Team Formation and Delegation (Discussion Guide)

Opening (5 mins):

  • Icebreaker question: What experiences have you had working in diverse teams? What cultures were represented?
  • Question: What challenges or benefits did you encounter with cultural differences on those teams?

YWAM Value #10: We function in teams in all aspects of ministry and leadership.

“Two are better than one…If one falls down, the other can help…” Ecclesiastes 4:9-10

Building Cohesive Teams (20 mins):

  • Discuss the importance of building united, collaborative “tribes” across cultures to fulfill YWAM’s global mission
    • Synergy from combining diverse backgrounds, perspectives and strengths
    • Modeling Biblical unity in diversity for the world to see
  • Question: How can we intentionally form inclusive, cohesive multicultural teams?
    • Explore strategies like cultural sensitivity training, icebreakers, team charters, defining team values/norms, etc.
    • Importance of patience, vulnerability and a learner’s mindset
  • Explore critical team qualities like mutual trust, sense of belonging, embracing diverse viewpoints
    • Allow team members to share how these qualities are viewed in their cultures
    • Discuss ways the team can cultivate these qualities together

YWAM Value #13: We are dedicated to being relationship-oriented.

“Make every effort to keep the unity of the Spirit through the bond of peace.” Ephesians 4:3

Delegating Across Cultures (20 mins):

  • Importance of delegating roles/responsibilities through an unbiased, cross-cultural lens
    • Recognizing how different cultures may perceive authority, hierarchies, accountability, etc.
    • Being self-aware of potential privileges or blindspots in our own cultural lens
  • Question: What varying cultural perspectives on leadership roles might we need to consider?
    • Allow team members to share views from their cultures
  • Strategies for delegating impartially based solely on individual gifts, strengths, experience and calling – not cultural background
    • Discussing delegation in a group setting to surface any biases
    • Creating robust processes for evaluating delegation decisions

YWAM Value #11: We exhibit servant leadership, honoring gifts in all.

“There are different kinds of gifts, but the same Spirit distributes them.” 1 Corinthians 12:4

Break (5 mins)

Fostering Open Communication (20 mins):

  • Challenges of communication across cultures and strategies to overcome them
    • Differing communication styles (direct/indirect, verbosity, use of silence, etc.)
    • Varying cultural norms around disagreement, giving feedback, saving face, etc.
    • Allow examples to be shared of how communication works in different cultures
  • Question: How can we create safe spaces for all voices and perspectives to be heard on our teams?
    • Establishing team norms like “one person speaks at a time,” “suspend judgment,” etc.
  • Discuss best practices for cross-cultural communication like:
    • Active listening – restating to confirm understanding
    • Creating feedback loops and checking for comprehension
    • Discussing problems/disagreements with curiosity, not judgment
    • Learning phrases in each other’s languages to promote understanding

YWAM Value #18: We communicate with integrity – truthfully and relevantly.

“Instead, speaking the truth in love, we will grow to become…the whole Body.” Ephesians 4:15

Closing (10 mins):

  • Question: Why is building cohesive, inclusive multicultural teams so vital to YWAM’s effectiveness?
    • Deeper collaboration, richer ideas, stronger outreach to all peoples
    • Modeling reconciliation between cultures for the world
  • Question: What’s one practical step you can take to be an effective cross-cultural teammate?
  • Recap key principles: forming united teams, impartial delegation, open communication

YWAM Value #4: We practice intercessory prayer to overcome divisions.

“I pray…that all of them may be one, Father, just as you are in me and I am in you.” John 17:20-21

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